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Industry · Restaurants· UK + South Africa

Every reservation.
Captured.

An AI receptionist for restaurants — independent, chain, fine dining. Reservations, events, dietary capture, takeout, cancellation rebooking — across phone, WhatsApp and web chat, 24/7.

Built for: Restaurants, gastropubs, cafés, hotel F&B. UK + South Africa.

Book a Friction Audit → Run the Friction Finder
Compliance & standards
GDPRPECRPCI-DSS (via Stripe)
Integrates with
OpenTableResDiarySevenRoomsTheForkQuandooStripeWhatsApp Business API
Proven
Most reservation calls now happen out-of-hours. AI receptionist captures the lot.
What we build

What it does.
For the front of house.

  1. Reservations — voice, WhatsApp, web

    Books standard reservations directly into OpenTable, ResDiary, SevenRooms or your system. Confirms by SMS or WhatsApp.

  2. Large-party + event handling

    9+ person bookings and event enquiries get captured in full and routed to your events lead with the right context. No more half-completed enquiry forms.

  3. Dietary + special-occasion capture

    Captures allergies, dietary needs, anniversaries, birthdays — flagged on the booking so service can prepare.

  4. Cancellation rebooking + waiting list

    Cancellations get offered to the waiting list within minutes via WhatsApp. Prime-time slots stay full.

  5. Takeout + delivery orders

    Takes orders, confirms with the kitchen, runs payment. For independents not on third-party platforms — keeps the margin.

  6. After-hours bookings

    Most reservation calls now happen out-of-hours. The AI captures them all instead of losing them to voicemail.

FAQ

What restaurants
ask first.

Will it actually understand reservation requests in noisy contexts?
Yes. The agent is tuned for the messy realities of restaurant calls — accents, background noise, party-size changes mid-call, dietary requests, special occasions. It clarifies before booking and confirms via SMS or WhatsApp.
Can it handle large-party and event enquiries?
Yes — these route differently. Standard 1–8-person bookings get auto-confirmed; 9+ person bookings and event enquiries get captured with full detail and routed to your events lead or manager for follow-up within an agreed SLA.
Does it integrate with OpenTable, ResDiary, SevenRooms, TheFork, Quandoo?
Yes, all of the above plus most other reservation platforms via API. Bookings sync both ways so no double-booking risk.
Can it take deposits for bookings?
Yes — via Stripe or your existing payment processor. Most useful for prime-time bookings, large parties and event reservations to reduce no-shows.
Does it handle takeout / delivery orders?
Yes — it can take orders, confirm with the kitchen, take payment and route delivery. Particularly useful for independent restaurants not on third-party delivery platforms.
Can it cope with dietary requirements?
Yes. It captures dietary needs (allergies, vegan, gluten-free, halal, kosher) and flags them on the booking so the kitchen sees them in advance.
Related

Keep reading

AI Receptionist Overview
Full capabilities.
AI Receptionist for Small Business
For independents and small groups.
WhatsApp AI Chatbot
For diners who prefer to message.
Get started

Ready to stop losing
evening reservations to voicemail?

Book a Friction Audit → Run the Friction Finder