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Industry · Small Business· UK + South Africa

A receptionist.
At small-business prices.

An AI receptionist purpose-built for small businesses. It answers the phone, handles WhatsApp, books appointments, takes deposits, follows up on quotes, and covers every after-hours and weekend gap your team can't.

Built for: UK + SA small businesses — trades, professional services, retail, hospitality. 1–50 staff.

Book a Friction Audit → Run the Friction Finder
Compliance & standards
GDPRPECRICOPCI-DSS (via Stripe)
Integrates with
HubSpotPipedriveZohoStripeGoCardlessWhatsApp Business APIGoogle CalendarCalendly
Proven
Trending +800% YoY across UK searches. Small business is the fastest-growing AI receptionist category in 2026.
What we build

What it does.
For the price of a part-timer.

  1. Phone, WhatsApp, web chat — one agent

    Every channel a customer might use to reach you, answered the same way. The agent remembers them across channels.

  2. Bookings + deposits

    Books quotes, consultations, services. Takes deposits via Stripe to confirm. No more no-show appointments.

  3. Quote requests + follow-up

    Captures the job spec, sends a structured quote, follows up at 24h / 3d / 7d. Closes more quotes without your team chasing.

  4. After-hours coverage

    5pm to 9am, weekends, holidays — every enquiry handled instead of going to voicemail. Most small businesses see 20–40% more bookings just from this.

  5. Lightweight CRM-native

    If you have HubSpot, Pipedrive, Zoho — we sync to it. If you don't, we set up a free-tier Pipedrive or similar as part of the build.

  6. Branded voice

    Your business name, your tone, your hours, your services. Trained on your actual brochure, website and FAQ documents — speaks like you, not like a generic bot.

FAQ

What small businesses
ask first.

How small is small?
Our small-business clients range from 1-person trades to 50-staff service businesses. Below ~5 staff we usually deploy a lightweight version with reduced custom logic; above ~50 we shift into the full receptionist build.
What does it cost compared to hiring a receptionist?
A UK full-time receptionist is ~£28–35k/year all-in. Our AI receptionist deployments cost a one-time implementation fee plus a per-interaction running cost — typically 30–60% of the equivalent FTE for the same volume, with no sick days, no holiday cover, no 5pm cut-off.
Can it take payments?
Yes — via Stripe, GoCardless, or your existing payment processor. Most common use: deposits to confirm bookings, recurring service charges, invoice payment by phone.
Will it integrate with my CRM?
Yes — HubSpot, Pipedrive, Zoho, Monday, Pipefy, custom Google Sheets/Airtable setups, or any system with an API or webhook. We also handle setups with no existing CRM by deploying a lightweight one as part of the build.
How quickly does it deploy?
Smaller deployments go live in 3–4 weeks. Larger setups (multi-location, complex routing) 5–6 weeks.
Can I try it before committing?
Yes. The Friction Audit is free. We also offer a 30-day pilot mode where the AI handles overflow only (calls when the human is busy or after hours) before going full-time.
Related

Keep reading

AI Receptionist Overview
Full service capabilities.
AI Receptionist for Restaurants
Reservation-specific configuration.
WhatsApp AI Chatbot
The async-channel companion.
AI Receptionist Cost (UK)
Pricing ranges and what drives them.
Get started

Ready to stop missing
evening and weekend calls?

The Friction Audit is free. We look at your current call patterns, missed-call leakage and after-hours opportunity, then design the deployment.

Book a Friction Audit → Run the Friction Finder