The AI layer.
On top of Jobber.

Three high-leverage workloads: (1) answer the phone and WhatsApp at all hours so quotes never go to voicemail; (2) book jobs into your Jobber, Tradify, ServiceM8 or simPRO calendar in the same conversation; (3) chase deposits, signed quotes, and review requests automatically. A solo plumber who deploys this typically goes from missing 30–50% of inbound calls to capturing them all — without picking up the phone mid-job.

Plumbers, electricians, HVAC and heating engineers, builders, decorators, roofers, locksmiths, gardeners and landscapers, cleaners, pest control, mobile mechanics and car detailers, appliance repair, glaziers, fencing and driveway contractors. Anyone whose work day is on-site and whose phone goes unanswered for hours at a time.

Yes — all four, plus Commusoft, Joblogic, FieldEdge, Housecall Pro and Powered Now via API. The AI books jobs directly into your existing field-service-management system, pulls live calendar availability, and writes customer details, job notes and follow-up tasks back to it. We position FrictionZero as the AI layer on top of Jobber (or whichever you run) — not a replacement.

A UK part-time office manager (20h/week) is GBP 18–24k all-in; a call-answering service is GBP 0.80–1.40 per call answered (escalates fast above ~150 calls/month). Our AI deployment for a single-trade SMB is a one-time implementation fee plus a per-interaction running cost — typically 30–60% of the equivalent monthly call-answering bill at higher volumes, with no message-back delay and no office hours. Below ~80 calls/month a call-answering service might still win on absolute cost; above that the AI wins on cost and on speed-of-response.

It scopes the job — picks up location, urgency, problem description, photos via WhatsApp, access notes, payment preference — and either (a) returns a quote from your priced ratecard if the job is standard, or (b) captures the spec and triggers a structured quote request to you. Either way you stop spending evenings replying to enquiries that were dead before you read them.

Yes. UK GDPR + PECR + ICO-aligned consent capture for UK deployments; POPIA-aligned consent for South African deployments. Two-tier consent (transactional vs marketing), configurable data retention, suppression on request, two-party-consent voice recording disclosure. Most trades operate as data controllers and we provide a one-page DPA template tuned for a sole-trader or small-team setup.

Standard small-business deployments are live in 3–4 weeks, including Jobber/Tradify/ServiceM8 integration. Solo-trader lightweight deployments can go live in 2 weeks. The pilot mode (AI handles overflow only until you trust it) is part of every deployment — you decide when it goes full-time.

Yes. The AI routes by skill — gas-safe job goes to the gas engineer's diary, fault-finding job goes to the electrician — and books accordingly. It also handles dispatch sequencing for emergency vs scheduled work, and writes the skill-routing decision to the field-service system for the office manager to override if needed.